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Discover why BPA Builder is the complete solution to building a quality customer experience in your organisation.MORE
Our many valued clients have a common passion and commitment to create outstanding businesses for their customers. They understand the strategic importance of having a highly effective quality programme within their organisation. From experience, we know that many organisations see QA as a purely or largely compliance-driven, risk-based activity. However, we know that the real … Continue reading Knowing What Good Looks LikeMORE
There’s an old play on cultural stereotypes which probably predates the Internet:
“In Heaven, the police are British, the cooks are French, and the engineers are German. In Hell, those roles are switched around.”
Most people accept the danger of generalisation at the expense of considering individual behaviour and performance, yet somehow there’s still enough truth in the above statement to raise a smile.MORE
Discover what makes BPA Quality the perfect solutions for companies looking to enhance their customer experience.MORE
Ready to enhance your customer experience, drive improvement and deliver results? Then ask us how we can help.