Get out of Wrap – July 2020

Contact centres have come a long way since the days of team leaders asking their team to ‘get out of wrap’. Now the industry has its first-ever podcast dedicated to the world of contact centres.

Hosted by our very own Martin Teasdale, Get Out of Wrap interviews industry experts, leading lights, rising stars, innovators and disrupters.

Each month we bring you a summary of the latest episodes so you can catch up in one go. This month, we have: