Introducing the BPA Quality Builder

Built by QA people for QA people, the BPA Quality Builder Software provides leading edge technology to support the delivery of all aspects of your Contact Centre Quality Assurance programme.

A key element behind every effective contact centre quality assurance programme is the availability of systems and technology to support the delivery of each element of the process. Some of the opportunities you can capitalise on with the BPA Quality Builder technology may include:

Why BPA Quality Builder Software?

With deep QA domain expertise and over over 30,000 users, our QA software is underpinned by a detailed understanding that every organisation’s needs are different.

We work closely with you to understand your current QA process and to identify your specific wants and needs.

By Jeff Bardell, Senior Director, Technology & Innovation

Ready to enhance your customer experience, drive improvement and deliver results? Then ask us how we can help.

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