Many organisations see QA as a compliance-driven, risk-based activity. The real value of QA impact is much larger with multiple touchpoints.
We are proud to work in over 45 languages, and we understand the diverse ways culture can impact Customer Experience.
Too many companies focus on the complexities and best practice of technology, not the complexities and best practice of conversation.
As the QA sphere of influence grows, the need to capitalise on this key resource becomes imperative within your business.